Discovery, Framing & Launch

Nicolas El Azzi

Product & Design Strategy

I help teams move from idea to launch: framing ambiguous problems, building teams and products from scratch, and getting things off the ground.

Selected impact

Business

  • Galeries Lafayette

    300k€

    Revenue generated in 3 weeks by launching a new shipping initiative.

  • Schneider Electric

    −50%

    Rejected orders cut by overhauling the B2B data governance platform.

  • Salsify

    75%

    Product page load time reduced, closing 2 new APAC deals.

Team and delivery

  • Salsify

    3 designers

    Hired & onboarded in 6 months after a full team turnover in France.

  • Salsify

    −30%

    Designer ramp-up time thanks to a redesigned onboarding program.

  • Ippon Technologies

    x2

    Design team headcount scaled through a targeted hiring strategy.

How I work

I'm most useful in the early, undefined phase of a project, through three priorities:

  • Frame decisions in ambiguous domains

    Turn an unclear problem into an actionable direction, before anyone else has decided where to start.

  • Build teams and functions from zero

    Recruit, structure, and lay the foundations of a team or practice that didn't exist before, with clear expectations and accountability.

  • Align stakeholders to get things moving

    Bring Design, Product, and Engineering (or clients and partners) around a shared direction, to launch, not just to maintain.

I operate hands-on during the framing and discovery phase,
then step back once the direction is set and the team owns execution.

Portfolio

  1. Rebuilding the EU Design Function

    Salsify

    Senior Manager, Product Design

    • Rebuilt the design function from zero, two months after the entire team departed.
    • Built structural DesignOps foundations before scaling delivery velocity.

    3 designers Hired & onboarded in 6 months

    −30% designer ramp-up time

    −40% duplicated research

    View project
    Interface Salsify
  2. Transforming a Critical B2B Data Governance Platform

    Schneider Electric

    Design Lead

    • Reframed the problem from "user journey" to "data journey".
    • Forced prioritization discipline through OKRs.
    • Embedded engineering into discovery.

    1 monthly release (vs 3 per year)

    −30% rejected orders

    −50% publishing workload

    View project
    Interface Schneider Electric
  3. Omnichannel In-Store Experience

    Galeries Lafayette

    Design Lead / UX Manager

    • Built design capability inside the project.
    • Adapted methods to retail reality.
    • Designed staff and customer touchpoints as one system.

    300k€ in 3 weeks (Ship from store)

    80 journeys in first days (Hands free shopping)

    X2 compared to target

    View project
    Interface Galeries Lafayette
  4. Launching The Home Coach

    The Home Coach

    Founder — solo, AI as a working partner

    • Turned a personal skill and a loose inspiration into a live, bookable service, alone.
    • Designed the AI collaboration model itself before starting: roles and prompts, stage by stage.
    • Covered research, strategy, brand, code, and launch content end to end.

    Solo No team, no client brief

    5 disciplines Research to launch, covered solo

    2026 Live launch

    View project
    Interface The Home Coach

About

Experience

  1. 2024 – Present Independent – Career reset, AI upskilling & The Home Coach
  2. 2022 – 2024 Senior Manager, Product Design – Salsify
  3. 2018 – 2022 Design Lead – Ippon Technologies
  4. 2016 – 2018 Lead UX Designer – Napoleon Agency
  5. 2014 – 2015 Senior UX Designer – Commonwealth Bank of Australia
  6. 2008 – 2014 Senior UX Designer – Axance
  7. 2001 – 2008 UI Designer – AOL France