Omnichannel Retail Transformation
Galeries Lafayettes · Lead UX / Design Manager
Modernized a fragmented in-store service across 23 stakeholders under operational constraints.
Clarified the service model and structured rollout.
Selected Case Studies
Transforming a Critical B2B Data Governance Platform
Schneider Electric · Design Lead · 2018-2019
Reframed a failing legacy publication system into a structured MVP roadmap.
Shifted from 3 yearly releases to monthly delivery.
Rebuilding Under Organizational Collapse
Salsify · Senior Product Design Manager · 2022-2024
Rebuilt an EU design team from scratch after full team resignation.
Stabilized delivery and improved cross-country alignment.